We have setup Messaging Setting and Embedded Deployment Setting v2 in part 1 of this blog. Let us setup the remaining steps: Create a routing
Tag: agentforce
How to use Custom Lightning Types in Agentforce Service Agents? – 1
Custom Lightning types allow developers to customize the appearance and behavior of UI for Agentforce Employee agents in Lightning Experience. They use the LightningTypeBundle metadata
Agentforce – MIAW Custom Client on Vercel
This project implements a custom web-based chat client for Salesforce Agentforce using the Salesforce Messaging for In-App and Web API v2. The application provides a
Agentforce API: Generating Case Summaries with Apex Queueable
In this blog, we’ll explore how to automatically generate a case summary when a Salesforce Case status transitions to “Escalated”, using the Agentforce Models AI
Agentforce Models AI API in Batch Class
Agentforce Models AI API is opening exciting doors for developers by integrating AI natively into Apex. A powerful pattern emerging (AI + Apex) by using
AgentForce Exchange – 3: AI Contract Reader
Customers often struggle to understand the contracts they’re presented with. Legal language, hidden terms, and confusing renewal clauses make it difficult for non-legal users to
AgentForce Exchange – 2: Natural Language Querying of Salesforce Data
Non-technical users often find themselves blocked by SOQL’s syntax for querying data or by having to remember which list view filters to use. What if
Agentforce Exchange – 1 : Generate Email with LWC and Agentforce Models API
Generate email drafts instantly using LWC and Model AI, helping Sales Reps save time, reduce repetitive writing, and ensure consistent, personalized communication across the sales