A complete, testable requirements walkthrough for a RAG-grounded Agentforce
Service Agent — knowledge architecture, chunking, guardrails, action limits and
deterministic escalation, with 40+ test cases you can run against your own build.
Platform State Managers in LWC
In our previous blog post, we explored the fundamentals of @lwc/state by building a loan application using atoms, computed values, and actions. We learned how
Mastering State Management in LWC using @LWC/State
State management has been one of the biggest challenges in Lightning Web Components development. Passing data between components through properties and events works well for
How to use Custom Lightning Types in Agentforce Service Agents? – 2
We have setup Messaging Setting and Embedded Deployment Setting v2 in part 1 of this blog. Let us setup the remaining steps: Create a routing
How to use Custom Lightning Types in Agentforce Service Agents? – 1
Custom Lightning types allow developers to customize the appearance and behavior of UI for Agentforce Employee agents in Lightning Experience. They use the LightningTypeBundle metadata
Agentforce – MIAW Custom Client on Vercel
This project implements a custom web-based chat client for Salesforce Agentforce using the Salesforce Messaging for In-App and Web API v2. The application provides a
Agentforce API: Generating Case Summaries with Apex Queueable
In this blog, we’ll explore how to automatically generate a case summary when a Salesforce Case status transitions to “Escalated”, using the Agentforce Models AI
Agentforce Models AI API: Posting Chatter with Apex
In this article, we’ll explore how to use the Agentforce Models AI API to automatically generate and post Chatter messages when a Salesforce Case status
Agentforce Models AI API in Batch Class
Agentforce Models AI API is opening exciting doors for developers by integrating AI natively into Apex. A powerful pattern emerging (AI + Apex) by using